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Frequently Asked Questions

  • WE LOVE QUESTIONS!
    Ask any question and we may add it here so others will know! 😀
  • How fast can you ship?
    (This does not include bulk orders of 10 or more) Custom Freshies & Candles: 3-5 business days to provide ample time for completion of product Custom Tumblers: 7-10 business days to provide ample time for completion of product All other available items: 3-5 business days to ship.
  • WHAT IS A FRESHIE?
    We were founded on Freshies and you will get a free Freshie with every order! Freshies are fun customized and unique air fresheners used to freshen cars, lockers, small office spaces, closets, gym bags, etc. They make excellent gifts! HOW LONG DO THE SCENTS LAST? The scents can last up to 6-8 months depending on the scent and how ventilated your area is. Freshies are heat activated so the stronger the smell, the strong the scent will be and last during the warm seasons.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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